{"id":146,"date":"2025-04-21T23:35:24","date_gmt":"2025-04-21T23:35:24","guid":{"rendered":"https:\/\/onlinedemoserver12.com\/tos\/?page_id=146"},"modified":"2025-04-22T00:30:19","modified_gmt":"2025-04-22T00:30:19","slug":"returns-refunds-policy","status":"publish","type":"page","link":"https:\/\/onlinedemoserver12.com\/tos\/returns-refunds-policy\/","title":{"rendered":"Returns &amp; Refunds Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"146\" class=\"elementor elementor-146\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a1f4c2 e-flex e-con-boxed e-con e-parent\" data-id=\"1a1f4c2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-008d31c e-con-full e-flex e-con e-child\" data-id=\"008d31c\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-56ac271c e-flex e-con-boxed e-con e-parent\" data-id=\"56ac271c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14f3937b elementor-widget elementor-widget-text-editor\" data-id=\"14f3937b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\"><p class=\"wp-block-paragraph\">At Tusqa, customer satisfaction is a priority. If you are not entirely satisfied with your purchase, we are here to help.<\/p>\n<ol>\n<li><strong><b> Return Eligibility<\/b><\/strong><br \/>Returns are accepted within <strong><b>five (5) business days<\/b><\/strong>of receiving your order. To qualify, the product must be unused, unopened, and in its original packaging.<\/li>\n<li><strong><b> How to Initiate a Return<\/b><\/strong><br \/>To request a return, please contact us at <strong><b>gettusqa@gmail.com<\/b><\/strong>with your order number and reason for return. Once approved, you will receive instructions for returning the item.<\/li>\n<li><strong><b> Refunds<\/b><\/strong><br \/>Upon receipt and inspection of the returned item, a refund will be issued to your original method of payment within 7\u201310 business days. Shipping fees are non-refundable.<\/li>\n<li><strong><b> Non-Returnable Items<\/b><\/strong><br \/>Used, opened, or damaged products (not due to shipping) are not eligible for return or refund.<\/li>\n<li><strong><b> Damaged or Incorrect Items<\/b><\/strong><br \/>If you receive a damaged or incorrect item, please notify us within 48 hours of delivery. We will arrange a replacement at no additional cost.<\/li>\n<\/ol>\n<p>For all return inquiries, contact <a href=\"mailto:gettusqa@gmail.com\"><strong><b>gettusqa@gmail.com<\/b><\/strong><\/a>\u00a0or call <a href=\"tel:(401) 201-0439\"><strong><b>(401) 201-0439<\/b><\/strong><\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At Tusqa, customer satisfaction is a priority. If you are not entirely satisfied with your purchase, we are here to help. Return EligibilityReturns are accepted within five (5) business daysof receiving your order. To qualify, the product must be unused, unopened, and in its original packaging. How to Initiate a ReturnTo request a return, please [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-146","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/onlinedemoserver12.com\/tos\/wp-json\/wp\/v2\/pages\/146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onlinedemoserver12.com\/tos\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onlinedemoserver12.com\/tos\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onlinedemoserver12.com\/tos\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onlinedemoserver12.com\/tos\/wp-json\/wp\/v2\/comments?post=146"}],"version-history":[{"count":11,"href":"https:\/\/onlinedemoserver12.com\/tos\/wp-json\/wp\/v2\/pages\/146\/revisions"}],"predecessor-version":[{"id":339,"href":"https:\/\/onlinedemoserver12.com\/tos\/wp-json\/wp\/v2\/pages\/146\/revisions\/339"}],"wp:attachment":[{"href":"https:\/\/onlinedemoserver12.com\/tos\/wp-json\/wp\/v2\/media?parent=146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}